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Portrait vs. Landscape - Not Working Correctly

JimmyInTheROCJimmyInTheROC Posts: 6 Participant

The app seems setup to work differently on phones vs tablets, but it's not working correctly. On some tablets it runs in "phone mode" which prevents the channel menu from showing when you're in landscape orientation. You have to leave full screen and go back to portrait. Changing orientation lock doesn't have any effect on any of them.

Samsung Galaxy Tab s5e - Phone Mode

Samsung Galaxy Tab s6 - Phone Mode

Samsung Galaxy Tab s6 Lite - Tablet Mode (works correctly)

Please look into this and resolve.


  • James_MJames_M Posts: 3,382 ADMIN
    May 10, 2021

    Sorry for any issues. Are you able to provide screen shots as well as the OS for the impacted devices so we can forward to the app team?

  • JimmyInTheROCJimmyInTheROC Posts: 6 Participant
    May 11, 2021

    Here's screenshots from the Galaxy Tab S6. Notice on the landscape shot the hamburger menu is missing - it just has the arrow that will flip back to portrait to change the channel.

  • James_MJames_M Posts: 3,382 ADMIN
    May 11, 2021

    Thanks. I will forward the information to the app team.

This discussion has been closed.