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No video on AppleTV using the Spectrum TV app

TracyFTracyF Posts: 1 Newcomer
edited June 2021 in Spectrum TV for Apple & Apple TV Jun 03, 2021

As of the latest AppleTV system (tvOS 14.6) and latest Spectrum TV app (2.9) updates I can no longer see any video. I only get audio. I have uninstalled and reinstalled three times and restarted the system many times. Do you have a solution for this issue?


  • Julia_RJulia_R Posts: 4,661 Contributor
    Jun 03, 2021

    Good morning! Welcome to the Spectrum Community!

    The first thing I would suggest doing is removing the app, rebooting the modem (and then router if you are using a separate one) then rebooting the Apple TV and redownloading that. Do you have more than one Apple TV and if so, do you have this same symptom with any others?


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