**NEW** Advanced Search Options
We recently added advanced search options to make it easier to locate posts on the community.
More information can be found at Advanced Search Options
Welcome to the Community!
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question. Check out our Community Instructions for other FAQ's.
Periodic packet loss, lasts 1 - 2 minutes, getting worse
Hello. For years we've had a rock solid connection, but within the last 1-2 months, we've experienced significant packet loss. It generally happens for 1-2 minutes, then everything's fine again. Lately in the evenings it has been occurring roughly 1-2 times per hour.
I'm using an Asus RT-N66U router. I had been using an Asus CM-16 cable modem, which I just replaced with a Netgear CM1200, hoping the problem was tied to the Puma6 chipset, but it's still happening.
I've rebooted everything multiple times. I did a hard reset on the router. I've also plugged my laptop directly into the cable modem. Nothing has helped.
Any suggestions or help would be greatly appreciated.