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What is error WLP-4005

nunyernunyer Posts: 1
in watch.spectrum.net Jun 15, 2021

I get this error when I try to watch Spectrum on my laptop. It is not my modem or router as I get this error when I am out town also trying to watch allowed channels on my laptop. I am using Firefox with DRM enabled but have also tried IE and Chrome with the same results.

Replies

  • James_MJames_M Posts: 2,999 ADMIN
    Jun 16, 2021

    Sorry for issues you are experiencing. WLP-4005 is a generic issue that the channel is unavailable. You can try clearing the cache and browsing history, which usually resolves most issues. You can also try troubleshooting the internet connection and checking the speed. Last, you can try authenticating using the app on a different mobile device.

    Let us know if you are still experiencing an issue.

This discussion has been closed.