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Login to Spectrum from Safari results in automatic password reset. why?

I'm a new spectrum user. When I log into my account from my Safari browser on my Mac, it requires me to change my password every time. This happens after I've been authenticated with a text to my phone. This is a pain. However, it doesn't happen on Chrome. I think it's a cookie issue. Not sure.

Replies

  • Paul_BPaul_B Posts: 419 MOD
    Jun 25, 2021

    Hello @ken76 and welcome to the Spectrum Community.

    It does sound like something specific with the browser. Have you tried to clear all cookies and temporary Internet files from the Safari browser to see if that changes anything?

    Thank you.

    Paul B.

This discussion has been closed.