**NEW** Advanced Search Options


We recently added advanced search options to make it easier to locate posts on the community.
More information can be found at Advanced Search Options

Welcome to the Community!


If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question. Check out our Community Instructions for other FAQ's.

Pixilation

JJK1954JJK1954 Posts: 10 ✭✭✭
in TV Equipment Jul 15, 2021

Every couple of days, I am seeing audio loss with pixilation. Is this the box, or the signal?


JJK

Replies

  • Paul_BPaul_B Posts: 354 MOD
    Jul 16, 2021

    Thank you for reaching out. I am sorry to hear that you are having issues with your cable box. We can certainly look into this for you here. Typically pixelation will be a signal related issue. In cases like this, we recommend scheduling a technician to come out. This is something we can schedule for you here if you would like.

    I am going to send you a private message requesting some account information so we can get started on getting this scheduled for you.

    Paul_B

Sign In or Register to comment.