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What does it mean to “remove a trap”?
A Spectrum technician just showed up at my house (it’s 6 PM on a Sunday) and said he was here “to remove a trap” on my underground cable. I called customer service and they verified that he was supposed to be here doing that “by special request”. I never requested any service and my Internet is working fine. (I only have Spectrum Internet, turned off TV 6 years ago). She had no idea what “removing a trap” meant, but said that someone at Spectrum must have noticed a problem and put in a request to fix it. She said she couldn’t connect me to anyone who could explain it and told me to ask the technician, who was gone by then. Can anyone explain what he was doing and why?