Advanced Search Options
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
STBA-3802 Channel Unavailable
I see other users that have had the STBA-3802 issue.
Mine is a bit different, yet still annoying.
Recently we came back to Spectrum and they gave us one of those newest DVRs without a clock (no clock? WHY"?)
Anyway, when watching a show, if you Pause, within about less than 10 minutes we get the STBA-3802 Channel Unavailable.
When you get back into the show, you have lost everything in the Buffer.
This has been especially noticeable on channel 38 Hallmark. (I guess because we watch Hallmark a lot.)
We have called service multiple times which usually ends with them having us un-plug the DVR, wait 30 seconds and plugging back in.
This does nothing to resolve this issue.