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Internet Speed never exceeds 25 Mbps

BurganatorBurganator Posts: 1
in Connectivity Aug 21, 2021

I’m paying for internet speeds of 200 Mbps but the actual speed has never been above 25 mbps. On average, it’s about 10 Mbps on any given day. Is it my equipment or something more complicated (I am not a particularly tech-savvy person)?

I have the 802.11ac Wave Router and Motorola E31U2V1.

Many thanks!

Replies

  • Julia_RJulia_R Posts: 4,665 ✭✭✭✭
    Aug 22, 2021


    Good morning and welcome to the Community!

    There are a large number of reasons you may be seeing that. Are you seeing this on multiple devices?

    That really would be the first question to investigate. If you are only seeing it on the one we would want to focus on that particular device. If it is all devices that you connect that would point to either a router or overall connection issue.


    Julia_R

This discussion has been closed.