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Spectrum Support says Spectrum doesn't use DNS?
This is randomly occurring.
It’s not site specific but happens on some sights more frequently than others.
The most common error message is l “This site can’t be reached” followed by asking if there is a typo in the address. Sometimes just hitting the reload this page button will open the page and sometimes it doesn’t. Some error messages reference IP address. I'm not sure how this would work but I was told on chat, on the phone and by the team lead on the phone that DNS problems couldn't be a Spectrum issue because Spectrum doesn't use DNS. Anyone here have advice for dns problems. Windows Diagnostics reports Issues found Your DNS server might be unavailable
3 different support people told me I couldn't be a spectrum problem because they don't use DNS