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No longer able to program DVR from android app
i have been using the android Spectrum app for years to program my DVR when I am not at home. Since about 2 weeks ago that function no longer works.. The DVR (ARRIS) works perfectly using the remote control. I have made multiple phone calls for tech assistance and had 2 technician visits do far - all to no avail. They have redone all my home wall connectors and replaced the DVR with a Cisco one. All that did was remove my whole house DVR so that I could no longer watch recorded pgms from any other TV. Today they replaced the DVR with the previous model so that function is back.. I believe Spectrum has deliberately taken away the control of recording from the app, but no one seems to know about this or why/if it was done. Does anyone have any info on this problem?