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Cisco

JJK1954JJK1954 Posts: 14 ✭✭✭
edited September 12 in TV Equipment Sep 12, 2021

Hi All:


I have an old 6 tuner Cisco box (Naturally for Spectrum!) I lost power recently, and when the box rebooted, it took about six minutes to boot up again. Has anyone with Cisco had this issue?

PS: The manufactured sticker on the back of the unit says it was made in 2011. 8 years old. To Spectrum, this is considered new!!!

Accepted Answers

  • SatchSatch Posts: 4,220 ✭✭✭✭
    Sep 13, 2021 Accepted Answer

    No,

    It is not new. But the six-tuner box is a great box! You can record six shows at once. If you trade it in, you may wind up with a box with only two tuners, or the new four tuner No Clock World Boxes, which have the new Spectrum Guide on them, that customers don't like as much as the six-tuner clock boxes.

    Keep that excellent box until it dies!

    Satch

    Additional information:

    Over the coming months into next year, Spectrum will be updating the six-tuner boxes very gradually to the new Spectrum Guide software, which will allow the addition of apps like Netflix, (billed through Netflix) HBO Max (Free with HBO Spectrum Subscription) and others. When this happens, users will move down from six tuners, to four tuners on the six-tuner DVR boxes. Over time, Spectrum wants to consolidate its on-screen guide functionality to be the same as possible across devices.

    However, keep your box(es) if you are not having problems with it/them. You can't be sure of the condition of the box that you are going to get in a swap or exchange. Futhermore, issues such as pixilation or loss of signals are almost never solved with a box swap. These issues are resolved when the tech comes out and does a signal and drop line test and finds low signals in the home or outside the home. He replaces the drop line and updates the wiring to resolve problems like this. If your box is missing recordings on a regular basis, or you are getting a lot of pixilation, the signal and drop line test should be scheduled before any equipment replacements.

    If your box flat out refuses to boot , is constantly rebooting, or the DVR's hard drive is making a loud clicking sound, those are the signs of a box going bad and in those cases, the box should be exchanged.

    Satch

  • toolman1990toolman1990 Posts: 169 ✭✭✭✭
    Sep 13, 2021 Accepted Answer

    That is normal for Time Warner Cable Navigator software especially when it gets to L3 when it downloads the catalog which takes forever.

Replies

  • SatchSatch Posts: 4,220 ✭✭✭✭
    Sep 12, 2021

    No,

    It is not new. But the six-tuner box is a great box! You can record six shows at once. If you trade it in, you may wind up with a box with only two tuners, or the new four tuner No Clock World Boxes, which have the new Spectrum Guide on them, that customers don't like as much as the six-tuner clock boxes.

    Keep that excellent box until it dies!

    Satch

  • JJK1954JJK1954 Posts: 14 ✭✭✭
    Sep 13, 2021

    Thanx to all for the answers. I will NEVER give up my Cisco box! LOL.

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