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Internet connection dropping?
A few months ago, our internet kept dropping, so we made an appointment for a technician to come out. He replaced a couple connections outside of the house and said the internet dropping was most likely due to fluctuations in the weather conditions. Within a day, the internet continued to drop, sometimes after a day, sometimes after 30 minutes. This time, I reset my NetGear router, and the internet would remain connected for a couple weeks at a time.
About 2 weeks ago, it started dropping several times a day. This time, I went to Spectrum, replaced my Spectrum modem and replaced my router with a Spectrum router. I also replaced the HDMI cable between the modem and the router. The internet still continued to drop once a day, so we scheduled a technician to come out.
The second technician was very thorough. He checked for signal leakage throughout the house, isolated a leakage and replaced all connections. He also replaced the modem and the router. The internet stayed connected for about 18 hours and dropped again. I called Spectrum to request another technician to trouble shoot our problem. The Spectrum representative on the phone noted that our internet signal was “timing out”.
What could be the cause of our internet connectivity issues?