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My access to Channel 845 (TV5Monde) has been disrupted. Ref Code: S0200.

sfremaux1sfremaux1 Posts: 1 Newcomer
edited October 2021 in Channels & Programming Oct 05, 2021

Please help. I need access to Channel 845 restored. I am paying a monthly premium for this channel.

Thank you.

S. Frémaux

Replies

  • Anthony_VAnthony_V Posts: 70 Moderator
    Oct 05, 2021

    Hello and welcome to the Community!

    Have you recently attempted to reset the cable box you are using at the residence? If not would you be able to unplug this cable box from power for about 10 seconds and then plug back in? Once it has booted back up can you see if you are still unable to access this channel and are receiving the same message please?

    • Anthony
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