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Set Top Box issues
Watching live tv on a tv connected to a set top box and either change the channel OR using sleep timer. When returning to original channel or turning tv on the next day, the channel is 'stuck in the past' around the time the tv channel was changed or the tv turned off. Pressing GUIDE shows the tv is NOT live, but instead is 'sometime in the past'. Fast forward needs to be pressed to get tv to be 'live' again. This only happens on tv's connected to a Spectrum DVR box and does not happen with tv's connected to the smaller set top boxes with no dvr capability.
I have only had Spectrum tv for about a month. This has been an issue from day one. This happens every day.
Customer support is not familiar with this issue but wants to send me new set top boxes to fix the issue. . I don't think that's the issue.