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Why is the video quality better when casting to my TV than just watching the channel?

Asmith07Asmith07 Posts: 1 Newcomer
edited January 13 in Channels & Programming Dec 06, 2021

Can't seem to find a way to report bad channel service without them wanting me to reboot my box in the middle of a football game. So I'll post it here, a shame I have to cast the channel vs just watching it.


  • Steph_SSteph_S Posts: 345 Moderator
    Dec 06, 2021

    Good Morning @Asmith07, Sorry to hear that you are experiencing trouble watching football via your cable boxes. So that we can look into this further can you please provide the SN# off of the cable box that is experiencing this issue.

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