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Why do channels keep playing the same 5 seconds before buffering then playing that same 5 seconds ov

JWebbJWebb Posts: 1 Newcomer
edited February 11 in Troubleshooting the Spectrum TV App Dec 09, 2021

I have the Spectrum App on Roku. Sometimes some of the channels play the same 5 seconds over and over. Sometimes it will play 5 seconds then buffer, then I press back to go to the guide and it starts playing it over. How do I fix this?

Replies

  • William_MWilliam_M Posts: 194 Moderator
    Dec 10, 2021

    Hi @JWebb, welcome to our community!

    Have your tried deleting and reinstalling the app?

    Have you tried restarting the modem and/or router?

    Is your Roku updated?

This discussion has been closed.