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How can I get speed dial on at my new phone number?

debodundebodun Posts: 72 Contributor
edited February 2022 in Voicemail Dec 29, 2021

When I access my account online, it's still showing my old account info. I can't change anything.

Replies

  • James_MJames_M Posts: 3,953 ADMIN
    Dec 29, 2021

    Hi @debodun -

    Here is a link to How to Use Phone Features and Star Codes, which includes speed dial:


  • debodundebodun Posts: 72 Contributor
    Dec 29, 2021

    Tried that and when I dial the *74 I get a recorded message saying 'Sorry, your request cannot be accepted."

  • James_MJames_M Posts: 3,953 ADMIN
    Dec 29, 2021

    You can also set up speed dialing in the Voice Zone settings in your My Account:


  • debodundebodun Posts: 72 Contributor
    Dec 29, 2021

    I called the company as was able to rectify my problem. It was very complicated - had to set up a new account or it wouldn't accept the changes.

This discussion has been closed.