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How do I move Spectrum installed equipment?

kindkatzkindkatz Posts: 1 Newcomer
edited January 3 in Home Networking Jan 02, 2022

Can I run my spectrum modem on any of these coax cables coming out of box in closet?

This is the box both at&t and spectrum went to install service. I want to move my modem and router from my desk to the same room closet.

Best Answer

  • Heather_THeather_T Posts: 37 Moderator
    Jan 03, 2022 Accepted Answer

    Hello @kindkatz. Welcome to the Community!

    It's generally not recommended to run the modem off a splitter, especially a multi splitter because of the potential signal loss which can cause connection issues with your modem. It's best to contact us at 1-855-707-7328 and have a technician come out to re-route the modem line or install a separate line for the modem altogether to ensure you're getting the best connection.

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