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Best Setting for Apple TV with Spectrum App
I am having a terrible problem with all of my Apple TVs that have the spectrum app on them. While watching any channel the picture will go from HD to SD to freezing to buffering. it's not any particular channel at all. I also have a Samsung tv with the spectrum app on it (same issues). My current speed is over 400 Mbps so the speed is not an issue. I have ensured that my Apple TVs have the most current OS on them and that the spectrum app is the latest version as well.
I have been dealing with the terrible picture and have contacted support many times about this problem. They eventually tell me to contact Apple (which I have done) and Apple says they don't know anything about the spectrum app and can't help me. So getting the run-around from spectrum on this matter.
Does anyone know how to stop this from happening? I would really appreciate it!