Before posting a new question, please check out our Internet / WiFi and Spectrum TV App troubleshooting pages for common issues, as well as useful information to include in your post.

Advanced Search Options


We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.

Phone availability notification?

desertdudedesertdude Posts: 1 Newcomer
edited March 9 in Spectrum Mobile Feb 05, 2022

Is there a way to be notified when a phone you are out of becomes available? I spent a long time at the Spectrum store getting ready only to find out you were out of that phone.

Replies

  • SatchSatch Posts: 4,571 Contributor
    Feb 06, 2022

    Hello @desertdude

    Welcome to the Community!

    What model phone are you interested in for Spectrum Mobile services? By providing that phone model number, one of our forum mods might be able to PM you for some account information and work on getting that phone out to you. Or at least provide recommendations on the next steps to take to try to get that model of phone requested. Perhaps text messaging your local Spectrum Store to see when that model might be offered?

    Are you looking to get a new phone to subscribe to Spectrum Mobile? Or do you already have Spectrum Mobile, and you are looking to update your phone model?

    Satch

  • Renee_TRenee_T Posts: 254 Moderator
    Feb 06, 2022

    Hello @desertdude


    Welcome to our community! The stores do not have a contact list for when specific devices arrive in store. Our website would allow you to see what devices are in stock or backordered and have an approximate date for the back order, but that would be on the devices shipping from our warehouse and store inventory levels may be different.

This discussion has been closed.