Advanced Search Options
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
Why is DVR image quality still so bad?
We've had Spectrum streaming TV service on our Apple TV appliances for more than a year. For more than a year we've been complaining about lousy picture quality on DVR content. Never have we received any type of response. For awhile the issues seemed to be getting better, but after a year -- just when our sign-up bonus ran out -- matters again became worse. We're getting glitches, freezes, noise, and occasionally we've unable to play the last few minutes of a show. Also, the thumbnail images when scrubbing through a show (typically, to get around the commercials) are pretty accurate toward the beginning of a show by after the half-way point they can be as much as 10 seconds off. Content delivered by Apple or streaming from another computer on our network exhibits none of these issues. If Spectrum no longer wants us as customers, just say so: Let us out of our contract and we're go our separate ways. This slow torture is misery. On paper, Spectrum streaming TV service looks great. I'd stay after our contract runs out if you can fix the issues we're having.