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ondemand does not rotate to landscape on iphone 13

PCMPCM Posts: 5 Spectator
edited April 11 in Spectrum TV for Apple & Apple TV Mar 10, 2022

Just noticed this recently. landscape works on live tv but not ondemand. Live rotates to landscape but remains fixed even if you rotate phone.. previous versions wld rotate picture if phone was rotated to maintain correct landscape picture. ondemand is portrait only. 😐️

running ios 15.3.1.

app is v8.4.

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Replies

  • Heather_THeather_T Posts: 121 Moderator
    Mar 10, 2022

    Hello @PCM.

    I'm sorry you're having this trouble. Is this happening on a specific show or all On Demand programming? Also, is it only happening when using On Demand on this particular device?

  • PCMPCM Posts: 5 Spectator
    Mar 10, 2022

    other iphone 13 is on ios 15.1.1 and appv 8.4 and it works as expected with no landscape issues.

  • PCMPCM Posts: 5 Spectator
    Mar 10, 2022

    all ondemand not specific shows

  • Randy_SRandy_S Posts: 328 Moderator
    Mar 10, 2022

    Thanks for following up @PCM ... if you upgrade the device with the older iOS version, does the issue persist?

    Randy

  • PCMPCM Posts: 5 Spectator
    Mar 10, 2022

    reinstall of app seems to have fixed the problem.

  • Paul_BPaul_B Posts: 505 Moderator
    Mar 10, 2022

    Glad to hear it. If you should have any further questions, someone is always monitoring these forums and can assist.

This discussion has been closed.