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How can I pause and rewind live TV using the Spectrum TV app?
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C-DVR- slight pause

DimitrieDimitrie Posts: 7 Participant
edited June 7 in Spectrum TV for Apple & Apple TV Apr 28, 2022

I keep getting a slight pause every 10 seconds during playback, tried reset many times, also delte app and reinstall, but still same issue. Please advise. Im on Apple TV 4K

Replies

  • SatchSatch Posts: 4,768 Contributor
    Apr 28, 2022

    Hello and Welcome to the Spectrum Community, @Dimitrie

    Can you provide your city, state, and zip, so that our moderators can see if there is a problem in your service area?

    Is the pause only on certain channels? or all channels? Have the recordings completed on the channels that have the pausing issue or is content still being recorded?

    When did the problem start? Any power outages or bad weather in your area?

    Satch

  • DimitrieDimitrie Posts: 7 Participant
    Apr 28, 2022

    Middle Village, Queens, NY, 11379

    Theres a slight pause on playback on the cloud DVR on all recordings, after the show has been recorded. TBH the problem has been for awhile now, more so since the last update.

  • James_MJames_M Posts: 3,792 ADMIN
    Apr 28, 2022

    @Dimitrie

    Can you also try restarting the modem and then test the cDVR playback again?

  • DimitrieDimitrie Posts: 7 Participant
    Apr 28, 2022

    Ive done that in the past, but no help. Ill try again in a bit.

  • DimitrieDimitrie Posts: 7 Participant
    Apr 29, 2022

    ok.. same issue.. looks like its on Bravo recording and History Channel recordings

  • William_MWilliam_M Posts: 452 Moderator
    Apr 29, 2022

    If you rewatch a recording does it freeze in the exact same place every time? Do you have other devices you can test to see if the same happens on them?

  • DimitrieDimitrie Posts: 7 Participant
    May 02, 2022

    yes same

  • James_MJames_M Posts: 3,792 ADMIN
    May 03, 2022

    Thanks. Are you also seeing an error code? If so, what is the code (screen shots are helpful too)?

  • DimitrieDimitrie Posts: 7 Participant
    May 04, 2022

    no error code. Im going to try a new HDMI cable

This discussion has been closed.