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Unstable connection from aprox 9 pm to 2 am
Hi guys I am a computer tech but not a networking administration to be clear but i can defend myself. I have had the opportunity to work in the past for another ISP.
The situation I am having, every like 4 months i have episodes when my connection becomes unstable in the night. , What happen i notice that cannot play games they start jumping they start cutting, what we call LAG if i play in the day is perfect, but after 8 50 to 2 or 3 am is impossible, if i play a plane simulator i crash, if i play shooter i see the people teleporting sometimes i see the bullet behind me . Of course, you call spectrum they say they see all ok and of course is all ok . My speed is 120% of what i pay is not a speed issue from the node to my modem looks like all is ok , but the issues look like si after the note in the last year i have 6 techs, and always when they door refer to maintenance the issue get fiX. but the issue is AGAIN ADN AGAIN. they say is my router , but if i put a computer diretly to the modem is the same, i can't fix something that is not my equipment is not spectrum modem is posibly the node or the switch after that. the signal is perfect but the stability is not , packets are bouncing somewhere. of COurse, if you use Netflix you don't notice if you use amazon primer for streaming or youtube is working perfectly because is downloading, But if i want to use DISCORD, A GAME. ZOOM meeting or Facebook messenger call, Metalic VOICE, people don't hear me if I do an infinite ping I see each 10 pings 2 drops, I have a event monitor . notice if i doa ping to my own ip , all perfect if i dot a ping to my router perfect, but if i do a ping to outside. TIMeOUT all the way. . will be clear , my connection dont go away is not intermittent internet , is a stability ISSUE. out side my network .