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How do I enable automatic payment?

NannaTVNannaTV Posts: 2 Spectator
edited June 27 in Managing & Using your Spectrum Account May 21, 2022
This discussion was created from comments split from: Getting "App Unavailable" message when trying to login to Spectrum App.

Comments

  • NannaTVNannaTV Posts: 2 Spectator
    May 20, 2022

    My account is supposed to be automatic on my credit card. Each month they still send me a invoice to pay.. How can I get this corrected.

  • William_MWilliam_M Posts: 396 Moderator
    May 21, 2022

    Hi @NannaTV, welcome to our community!

    You can sign up for Auto Pay at Spectrum.net or the My Spectrum app.

    To set up Auto Pay on Spectrum.net

    1. Sign in as the Primary user.
    2. Select Enroll in Auto Pay.
    3. Enter your payment method details.
    4. Follow the prompts to complete enrollment.

    To set up Auto Pay using the My Spectrum app

    1. Sign in to the My Spectrum app using your Spectrum username and password.
    2. Select the Billing tab.
    3. Tap the Enroll in Auto Pay box.
    4. You'll see a message confirming that you've successfully enrolled in Auto Pay.


This discussion has been closed.