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Hurricane Ian Update
Get the latest updates on storms affecting service in your area.
For customers in areas in the storms path, including Southwest and Central Florida, if your services are impacted, we are working to restore your service as soon as safely possible.
Live streaming is available free of charge for the duration of Hurricane Ian coverage whether or not you subscribe to Spectrum, on our websites at baynews9.com or mynews13.com and on our Spectrum News app which
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Permanent Playback Pause: My connection or your servers?
On multiple devices (desktop, iPad, iPhone) playbacks regularly stop playing. My discovered "fix" is to go back to top-level DVR page, click on collection, click on specific recording -- which then picks up where the playback stopped.
This has been going on since day-1 of cloud DVR.
I have subscribed to your highest speed internet with 200-tv channels, new install with most up-to-date modem & router, AND only two people using the bandwidth.
As old IT guy, I suspect that your servers need work.
Aside: There. are times when HD programs are out of focus for a 10-60 seconds...indicating that either your servers are not delivering the full resolution OR I'm not getting the bandwidth I'm paying for.
I'm always available if you'd like to run diagnostics on my installation.