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Frequently Asked Questions
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When did Spectrum change the billing description from "Spectrum" to "Charter Services"?
How can I pause and rewind live TV using the Spectrum TV app?
Spectrum TV App Supported Devices
Hurricane Ian Update
Get the latest updates on storms affecting service in your area.
For customers in areas in the storms path, including Southwest and Central Florida, if your services are impacted, we are working to restore your service as soon as safely possible.
Live streaming is available free of charge for the duration of Hurricane Ian coverage whether or not you subscribe to Spectrum, on our websites at baynews9.com or mynews13.com and on our Spectrum News app which
can be downloaded at spectrumnewsapp.com
Our Spectrum WiFi access points will be available to the public at no cost from September 28-October 2 in Florida, Georgia and South Carolina
Feature Requests for the Spectrum app for Roku
Two feature requests:
- I want to be able to just view my Favorite Channel list by default. Please add that option.
- I want ot be able to choose the date in the Guide. For example when I want ot record a program 5 days in the future I have to curse through every half hour to get there. i should be able to choose the date.
- When I Favorite a channel I only want to see it once in the Favorites list. The current system favorites every version of a Network. So ABC is Channel 10, 1200 and 1465 on my list. This happens for most networks. So my Favorite list of 18 channels turns into a list 44 to curse through.
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