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Why am I paying for 1 GB per second and getting 50 mb per second?
We recently "upgraded" from 400 mb/sec to 1 gb/sec. Our bill certainly reflects it however speed tests run on consecutive days show a maximum of 55 mb/sec, one 20th of what we are paying for. We did not accept the wi fi router from Spectrum as their equipment tends to be outdated going instead for a state of the art Netgear Nighthawk. To me this smacks of false advertising.