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Popular Spectrum TV channels failing to "tune HD"

HT_GreenfieldHT_Greenfield Posts: 8 Participant
edited June 22 in Channels & Programming Jun 22, 2022

If not too much trouble, could i get a Spectrum rep to forward this info to the network op’s center for Spectrum’s digital cable TV distribution in & around Great Falls, Montana? 

These popular channel #’s have never channelized HD with “tune HD” enabled on the digital cable HDTV receivers here in Great Falls, Montana:

i-Guide receivers:

KTGF (NBC): #6 = 16:9 720x480i SD vs. #506 = 16:9 1920x1080i HD. 

KUGF (Montana PBS): #8 = 16:9 720x480i SD vs. #508 = 16:9 1920x1080i HD.

KRTV2 (CW): #12 = 16:9 720x480i SD vs. #512 = 16:9 1280x720p HD. 

KFBB2 (Fox): #22 = 16:9 720x480i SD vs. #522 = 16:9 1280x720p HD.

The Weather Channel: #29 = 4:3 720x480i SD vs. #529 = 16:9 1920x1080i HD. 

Spectrum Guide receivers:

KRTV2 (CW): #12 = 16:9 720x480i SD vs. #512 = 16:9 1280x720p HD. 

KFBB2 (Fox): #22 = 16:9 720x480i SD vs. #522 = 16:9 1280x720p HD.

The Weather Channel: #29 = 4:3 720x480i SD vs. #529 = 16:9 1920x1080i HD. 

For those wondering, techniques notwithstanding, Spectrum is now upscaling their SD iterations of locally-broadcast HD channels such that they display full-screen 16:9 original-aspect-ratio when the receiver is connected to an HDTV via HDMI without any special underlying or overarching “4:3 override” or any other aspect settings on either the Spectrum receiver or the HDTV. But this is not the same as channelizing the HD channel with “tune HD” enabled. All of the subject SD channels nevertheless remain SD as indicated by their labeling & telemetry & the difference is easily visually perceptible. SD to HD upscaling is different than HD to HD re-scaling or pass-through.

Comments

  • William_MWilliam_M Posts: 256 Moderator
    Jun 22, 2022

    Hi @HT_Greenfield!

    Will you please check these channel numbers to see if they are appearing in HD?

    KTGF: 506

    KUGF: 508

    KFBB2: Should be in HD on 22, but can you check 522?

    Weather Channel: 529

    KRTV2 is only available in SD, we can forward your feedback about this channel.

  • HT_GreenfieldHT_Greenfield Posts: 8 Participant
    Jun 22, 2022

    Thanks a million @William_M for your prompt reaction!

    The subject HD channels are sourced by Spectrum as follows. Note that Spectrum HD-sources all locally broadcast HD channels in the same HD format as locally broadcast, whether 1080i or 720p:

    KTGF (NBC): #506 = 16:9 1920x1080i HD. 

    KUGF (Montana PBS): #508 = 16:9 1920x1080i HD.

    KRTV2 (CW): #512 = 16:9 1280x720p HD. 

    KFBB2 (Fox): #22 = #522 = 16:9 1280x720p HD.

    The Weather Channel: #529 = 16:9 1920x1080i HD. 

    This is all notwithstanding these erroneous SD vs. HD channel labels & program qualifiers: 

    KRTV2 (CW): The HD vs. SD channel labeling & programming qualifiers are erroneously backwards between HD channel 512 vs. SD-iteration channel 12. 

    KFBB2 (Fox): SD-iteration channel 22 erroneously has the same HD channel labeling & programming qualifier as HD channel 522. 

    (Note that the i-Guide receivers don’t explicitly qualify SD programming, rather such is implied via lack of the HD qualifier.)

    KRTV2 (CW) is locally broadcast on channel 3.2 in 720p HD and is relayed as such by Spectrum on HD channel 512. Any confusion about this must be due to the fact that KRTV also broadcasts CBS on 3.1 in 1080i HD (which Spectrum relays on HD channel 511.) Different HD formats but both HD, nevertheless.

  • HT_GreenfieldHT_Greenfield Posts: 8 Participant
    edited June 23 Jun 23, 2022

    @William_M : one correction:

    Erroneous: "KFBB2 (Fox): #22 = #522 = 16:9 1280x720p HD."

    Corrected: KFBB2 (Fox): #522 = 16:9 1280x720p HD. (#22 = 16:9 720x480i SD)

  • HT_GreenfieldHT_Greenfield Posts: 8 Participant
    Jun 24, 2022

    Let me try to recap the issues less confusingly. These locally legacy-popular SD channel assignments fail to tune their corresponding HD with “tune HD” enabled. (The parenthesized formats are actual.)

    Applicable to both i-Guide & Spectrum Guide receivers:

    •KRTV2 (CW): #12 (16:9 720x480i SD) fails to present the HD of #512 (16:9 1280x720p HD) with “tune HD” enabled. 

    •KFBB2 (Fox): #22 (16:9 720x480i SD) fails to present the HD of #522 (16:9 1280x720p HD) with “tune HD” enabled. 

    •The Weather Channel: #29 (4:3 720x480i SD) fails to present the HD of #529 (16:9 1920x1080i HD) with “tune HD” enabled. 

    Applicable to i-Guide receivers (works fine Spectrum Guide receivers):

    •KTGF (NBC): #6 (16:9 720x480i SD) fails to present the HD of #506 (16:9 1920x1080i HD) with “tune HD” enabled.

    •KUGF (Montana PBS): #8 (16:9 720x480i SD) fails to present the HD of #508 (16:9 1920x1080i HD) with “tune HD” enabled.

    HD vs. SD channel naming & program labeling:

    •KRTV2 (CW): On the Spectrum Guide receivers, the full channel name (not the top-level short name but, rather, the full name shown on the channel info page from within the guide) & program labeling are HD-vs.-SD backwards between SD 12 & HD 512. The only issue on the i-Guide receivers is that HD programming on HD 512 isn’t labeled as such. 

    •KFBB2 (Fox): On the Spectrum Guide receivers, SD 22 incorrectly has the same HD-explicit full channel name & program labeling as HD 522. (No such issues on iGuide.)

    In retrospect, none of this is a big deal. I just wanted to let Spectrum know, in case they didn’t already. Thanks again @William_M .

  • William_MWilliam_M Posts: 256 Moderator
    Jun 24, 2022

    Thanks for the clarification. I appreciate you taking the time to bring this to our attention, I will be happy to forward your feedback.

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