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Cannot access road runner self care portal

mess1066mess1066 Posts: 1 Newcomer
edited August 3 in Email Jun 27, 2022

In the master / admin account I click the link to the self care portal. A new page opens at https://self-care.portals.spectrum.net/login but it is blank. Any thoughts on how I can solve this as I need to access my other accounts?

Replies

  • Renee_TRenee_T Posts: 297 Moderator
    Jun 28, 2022

    Hello @mess1066


    Welcome to our community! I'm sorry you're experiencing issues with the self care portal. I tried opening it myself and it appeared to be working. Where you trying to access it from a computer/laptop or a cell phone? What browser were you using?

This discussion has been closed.