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Mark all as Read Notifications are Not Holding

SatchSatch Posts: 4,647 Contributor
edited August 3 in Managing & Using your Spectrum Account Jul 03, 2022

Guys,

I have a small bug where if I go up to the right hand corner to open my notifications and select "Mark all as Read." the number clears. But the next topic that I click open, the unread message notification is back again.

Satch

Accepted Answers

  • William_MWilliam_M Posts: 349 Moderator
    Jul 04, 2022 Answer ✓

    Hey there @Satch, have you tried clearing your web browsers cookies and cache?

  • SatchSatch Posts: 4,647 Contributor
    Jul 04, 2022 Answer ✓

    Yes,

    All related Spectrum cookies cleared. No help. Using Windows 11 and Firefox 102.0

    Satch

  • catchtwentytwocatchtwentytwo Posts: 57 Contributor
    Jul 04, 2022 Answer ✓

    Satch:

    Try using Google Chrome, Microsoft Edge or Opera as your browser. You might try Incognito or Private-Mode and disabling all browser extensions. At this time, I have no unread messages to test.

This discussion has been closed.