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Mark all as Read Notifications are Not Holding

SatchSatch Posts: 4,770 Contributor
edited August 3 in Managing & Using your Spectrum Account Jul 03, 2022


I have a small bug where if I go up to the right hand corner to open my notifications and select "Mark all as Read." the number clears. But the next topic that I click open, the unread message notification is back again.


Accepted Answers

  • William_MWilliam_M Posts: 454 Moderator
    Jul 04, 2022 Answer ✓

    Hey there @Satch, have you tried clearing your web browsers cookies and cache?

  • SatchSatch Posts: 4,770 Contributor
    Jul 04, 2022 Answer ✓


    All related Spectrum cookies cleared. No help. Using Windows 11 and Firefox 102.0


  • catchtwentytwocatchtwentytwo Posts: 73 Contributor
    Jul 04, 2022 Answer ✓


    Try using Google Chrome, Microsoft Edge or Opera as your browser. You might try Incognito or Private-Mode and disabling all browser extensions. At this time, I have no unread messages to test.

This discussion has been closed.