Advanced Search Options
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
Nightly Disconnects, Hudson Valley, NY
Every night for the past couple of weeks, between 5:30PM and 7PM my internet starts slowing down and eventually goes out completely. It happened again today, the modem finally reset and at least the internet is working again. When I check the Spectrum web page immediately after the service is restored, it shows there is an outage in my area.
Spectrum support, can you look at my account, see where I am located, and give us an idea of what is going on? This is obviously not due to an equipment issue on my end; I suspect it's related to the time of day and more user activity as people come off work, stream TV shows, etc. I understand the occasional outage, but this has been going on too long now.