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Digital phone only? No regular phone (POTS) connectivity?
I was told by the Service Rep that I signed up for Voice/ phone service that there were 2 options, regular phone connection (I assumed that this meant phone jack) or the VOIP connectivity. The term digital phone was not used by her. I don't own a cordless phone, only a traditional one, so of course I asked for the first one. But when I connected the phone to the wall jack NOTHING happened. I waited for the service to start, but it never did. I also called Spectrum but didn't get through to a CSR for Voice. I was not on line yesterday but today when I went to this website, it turned out that I cannot connect any other way than through a Modem! I never intended to have to go out and buy a new phone because I was told there was an alternative. This was MISINFORMATION, and I'm really frustrated.
Wondering if Voice service IS ACTUALLY AVAILABLE with a traditional connection IN SOME SERVED AREAS of the country, and so at least she was partially correct? Also, does Spectrum give you the option to buy a 'digital phone' (at a decent price) from the local Store (brick& mortar) if needed?