Before posting a new question, please check out our Internet / WiFi and Spectrum TV App troubleshooting pages for common issues, as well as useful information to include in your post.

Advanced Search Options


We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.

DVR Two Recodings

MJGuitarsMJGuitars Posts: 3 Spectator
edited August 9 in TV Equipment Jul 13, 2022

I have the Motorola DCX3510MHD-DVR in this day and age it's archaic, it's got a HDD drive in a world of SDD's, is there a 4 recording box? I still can't see how a comapny like this doesn't have a 4K box like most others. Any help would be appreciated

Accepted Answers

  • Tyleen_ZTyleen_Z Posts: 487 Moderator
    Jul 14, 2022 Answer ✓

    Hello and welcome to the Spectrum Community.

    If you prefer a newer box you can swap out the box you have for a newer box at the local office. We do have some boxes with 4 tuners but most of our boxes are 2 tuner boxes. Each store varies in what it carries and we do not have access to their inventory.

    As for 4K the reason we do not have 4K boxes is most TV channels do not yet broadcast in 4K so it is not as cost effective to have a company manufacture and sell us 4K boxes that would not even be needed for most channels. Once the majority of channels broadcast in 4K we will most likely start to get 4K capable boxes.

    -Tyleen

  • SatchSatch Posts: 4,647 Contributor
    Jul 14, 2022 Answer ✓

    The boxes with 4-tuners are called "World Boxes." They are distinguished by not having a clock on the front panel.

    Satch

Replies

  • MJGuitarsMJGuitars Posts: 3 Spectator
    Jul 14, 2022

    Thank you for your time

  • MJGuitarsMJGuitars Posts: 3 Spectator
    Jul 14, 2022

    Ok it would be nice if we were aware of this before,some customers may need this option and as far as 4K Comcast has had it for years and there are many streaming shows broadcadt in 4K


    Thanks

  • William_MWilliam_M Posts: 349 Moderator
    Jul 15, 2022

    Thank you for your feedback. You're welcome.

This discussion has been closed.