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When did Spectrum change the billing description from "Spectrum" to "Charter Services"?
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Hurricane Ian Update
Get the latest updates on storms affecting service in your area.
For customers in areas in the storms path, including Southwest and Central Florida, if your services are impacted, we are working to restore your service as soon as safely possible.
Live streaming is available free of charge for the duration of Hurricane Ian coverage whether or not you subscribe to Spectrum, on our websites at baynews9.com or mynews13.com and on our Spectrum News app which
can be downloaded at spectrumnewsapp.com
Our Spectrum WiFi access points will be available to the public at no cost from September 28-October 2 in Florida, Georgia and South Carolina
Visual Voicemail not working
I’ve been trying to find someone competent enough to fix my voicemail issue. I’ve been trying for over 24 hrs to resolve the issue and all I get from spectrum customer service agents is a simple reset password or stumped individuals with know idea how to fix the problem.
Basically what I gathered is that when I switched from Verizon to Spectrum my voicemail it is still stuck in Verizon’s port. When I get a voicemail I get a text message in code rather than a visual voicemail.
Secondly, I switched fromhave an iPhone when I try to access the voicemail settings it is not there and I cannot access anything further. The only way I can access my voicemail is calling manually to check it and following the prompt.