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Spectrum App

AMNegreteAMNegrete Posts: 2 Spectator
edited August 18 in Individual TV Network Apps Jul 20, 2022

In the last few weeks, some of my tv apps (nbc, cbs, hgtv, bravo, abc, etc.) only buffer when I am logged into my computer app. Some channels eventually show and others like NBC or ABC are never accessed. What should be done to correct this issue?

Best Answer

  • James_MJames_M Posts: 3,652 ADMIN
    Jul 20, 2022 Answer ✓

    Hi and welcome!

    Have you tried restarting your modem? The third party apps use the modem to autheticate access. Also, are you getting an error code and what device are you using to access the apps? Have you tried a different device?

Replies

  • AMNegreteAMNegrete Posts: 2 Spectator
    Jul 20, 2022

    The only way I can get to any local station like NBC is go to NBC online and log in there, stating that Spectrum is my provider. I cannot get to NBC through the Spectrum app.

  • James_MJames_M Posts: 3,652 ADMIN
    Jul 20, 2022

    Please try restarting your modem and let us know if that resolves the issue. Have you tried accessing the channels through the Spectrum TV app?

    Also, are you getting an error code and what device are you using to access the apps?

This discussion has been closed.