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How to get support for voice issues when you don't have a phone?
DisappointedInDurham
Posts: 3 Spectator
Cell signal at my house is rather poor. I use Wifi Calling on my mobile device. But our home security relies on a POTS connection which we get through Spectrum. Sadly our house took a lightning strick on May 27. It has been a fiasco trying to get the phone working again (Below is the log of calls etc). Is there anyone who has had success getting a support person to resolve an issue even if your support call gets dropped? I really don't know how to proceed.
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Best Answer
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Steph_S
Posts: 498 Moderator
Good Afternoon. I think I was able to fix the issue. Can you please test your phone line and let me know if the issue is resolved?
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This discussion has been closed.
Replies
YOU DID IT! YOU DID IT! YOU DID IT! YOU DID IT! YOU DID IT! YOU DID IT! YOU DID IT!
YOU FIXED IT! YOU FIXED IT! YOU FIXED IT! YOU FIXED IT! YOU FIXED IT! YOU FIXED IT!
Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you!
@DisappointedInDurham Wonderful to hear that this has been resolved. If there is anything further that we can assist you with, please let us know. I hope that you have a great day!