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When did Spectrum change the billing description from "Spectrum" to "Charter Services"?
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Hurricane Ian Update
Get the latest updates on storms affecting service in your area.
For customers in areas in the storms path, including Southwest and Central Florida, if your services are impacted, we are working to restore your service as soon as safely possible.
Live streaming is available free of charge for the duration of Hurricane Ian coverage whether or not you subscribe to Spectrum, on our websites at baynews9.com or mynews13.com and on our Spectrum News app which
can be downloaded at spectrumnewsapp.com
Our Spectrum WiFi access points will be available to the public at no cost from September 28-October 2 in Florida, Georgia and South Carolina
Phone activation porting number from Spectrum to Spectrum
I purchased a new device 12 days ago and activation was started in the store by a Spectrum employee porting my number from one Spectrum device to another. I have contacted Spectrum Support numerous times and have been provided varying degrees of information that it would take a couple hours, to 24-48 hours, to 3-5 days and 1-2 weeks as the Tier 3 ticket is being worked to resolve the activation. In the meantime I do not have cell service, what is the hold up?