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When will email server be accessible again
My TWC email account has not been accessible for over a week. I have talked to two reps on the phone and each confirmed that the TWC email server is down. Each one tried to gain access on their end with no success. One even found out that his own email is not accessible. The first one even confirmed that the MAC address on my modem was correct and still no access. The only response that I got was that the software people don't tell the reps what is happening. One rep even told me to start switching over email. I have since been switching everything to a gmail account. This is pain since some of the old sites will only send confirmation links to the TWC email which I can't access. I checked on social media and there are no answers and nobody else seems to even be aware of this. Is the email server really down now for 8 days? Am I the only one? Will this be fixed? I find this to be quite frustrating.