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Why does the app keep deleting my payment methods

Chris_IChris_I Posts: 1 Newcomer
edited September 22 in Troubleshooting the My Spectrum App Aug 24, 2022

My payment methods keep being deleted.

Replies

  • Tyleen_ZTyleen_Z Posts: 513 Moderator
    Aug 25, 2022

    Hello and welcome to the Spectrum Community.

    The payment methods should auto save on the app and on the website. Can you try to uninstall the app and reinstall it and see if the methods get saved?

    -Tyleen

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