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When did Spectrum change the billing description from "Spectrum" to "Charter Services"?
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Anyone else having issues with pausing "Live TV" the Spectrum model 210 DVR ?
The program will pause. After a few minutes the Spectrum screensaver comes on. After a few more minutes the screen changes to "Sorry we are unable to tune this channel Error STBA 3802 Call 833-267-6094" This happens on both DVRs. This trouble has been going on for a long time. The DVRs get rebooted/refreshed/unplugged The trouble seems to stay with the firmware. Tech was out and he could see and duplicate the issue. All cables and signals test good. He cleared the cache in both units and that didn't work. The firmware is the latest version. As I said to the Tech. "There must be someone at Spectrum that is using the same equipment and the family is complaining to them when they get home from work.".