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cannot get the new remote to turn the tv off.

Double2043_Double2043_ Posts: 1 Newcomer
edited September 8 in TV Equipment Sep 08, 2022

I have programmed it several times but it will not turn the tv off.


  • Paul_BPaul_B Posts: 535 Moderator
    Sep 08, 2022

    Hello @Double2043_ and welcome to the Spectrum Community!

    I just have a couple of questions to see if we can help you out with this issue.

    1.) Which of our boxes are you currently using? Can you also identify the remote that came with it?

    2.) What is the make and model of the TV that you're currently using?

    Thank you


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