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Bally Sports App does not work with Apple TV

danlmarkdanlmark Posts: 4 Spectator
edited October 2022 in Individual TV Network Apps Sep 25, 2022

My Spectrum TV cable package includes Bally Sports Wisconsin, but I cannot access content on Bally Sports app. I am also able to access Bally’s on the Spectrum TV app with both my Apple TV and iPad. Why can’t I use the Bally’s app on my Apple TV or iPad? Thanks.


  • Renee_TRenee_T Posts: 427 Moderator
    Sep 25, 2022

    Hello @danlmark!

    I'm sorry for all the frustration with the Bally's app. You should be able to link your Bally's account to your Spectrum login to view content. Are you getting any kind of an error message when trying to use the sign in with provider option?

  • danlmarkdanlmark Posts: 4 Spectator
    Sep 25, 2022

    I don’t get an error message when I sign in with Spectrum as provider. But when I try to view content like a Milwaukee Brewers game I get the message: “There is an issue playing this video. Either you are not entitled to this content or there is an error playing it. Please contact support at”

    I’ve tried deleting and reinstalling the app numerous times. I can get the Bally Sports WI channel on the Spectrum app but I would like to use the Bally’s app because there is additional content I want to see.

  • William_MWilliam_M Posts: 560 Moderator
    Sep 25, 2022

    Unfortunately we can only provide limited assistance with 3rd party apps. If you can view the channel with the Spectrum TV app, and you can sign in with your username and password without error, then everything on our end should be good. The only other thing I can recommend is rebooting your modem and router, and then contacting Bally Sports support for further assistance.

This discussion has been closed.