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2 Xbox Series (X & S) are being kicked from Multiplayer Lobbies on my home network. What can I do?
So, my Xbox's on my Spectrum network keep kicking me out of in-game lobbies with the error "unable to connect to host". This is happening across multiple games, so it's not a game issue. I've spent an entire day on the phone with Xbox, Spectrum and ASUS (they make my router, RT-AX88U). So, here's everything I've tried:
- Changed Xbox DNS to Google's
- Cleared and reset Xbox MAC Address
- Changed Ports
- Changed Ethernet Cords and LAN ports
- Tried using wireless
- Factory Reset and Power Cycled Xbox
- Factory Reset router
- Bought a NEW router (Nighthawk RAX43, then returned. Still using RT-AX88U)
- (No packet loss, ethernet & strong wireless connection, Open NAT)
Download speeds are as expected, and there are no other connection issues apparent. All other Xbox services are working, and all other devices are working as expected.
Spectrum said they can't help, ASUS said they can't help, Xbox has no idea and just wants me to send my Xbox's in for repair.
It is NOT a hardware issue, as both Xbox's have the same issue, all under the same troubleshooting. That's why I believe it's a network issue and am asking here. If anyone has any ideas or is familiar with the ASUS Router app or routerlogin.net interface, please let me know what to do.