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Trouble with bill pay

nollie_86nollie_86 Posts: 1 Newcomer
edited October 25 in My Spectrum App Sep 30, 2022

Have tried multiple times to pay my bill on the app and keep getting different error messages. Tried logging in on a computer - same thing. Tried calling to pay my bill - same issue. How am I suppose to pay my bill if nothing works for me to process my payment? I'll probably be charged a late fee as well since I have no way to pay it 🙄


Best Answer

  • James_MJames_M Posts: 3,792 ADMIN
    Sep 30, 2022 Answer ✓

    Ho & welcome!

    Sorry for any issues. There are currently known issues with bill pay and these messages will usually resolve in a few hours. If the issue continues, please try changing the password used to access your account. If you are still unable to access bill pay in the next 24-48 hours, please let us know.

This discussion has been closed.