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I cannot logon to the Spectrum Wifi hotspot
tdtmagee Posts: 3 Spectator
edited November 2022 in Connectivity Oct 11, 2022
I am a Specturm internet customer. Can I logon/access a Spectrum wifi hotspot with my internet account logon.
I use to be able to but it is not letting me logon.
This discussion has been closed.
Hi & welcome!
Are you getting an error message? Have you tried resetting your password?
My password is valid. It is the password I use to logon to the Spectrum webpage and phone app. My question is can you access Spectrum wifi hotspots if you are just an internet customer....not a Spectrum cell customer
Yes but i believe you need to be a Spectrum Mobile subscriber in order to be able to connect to any Spectrum Mobile-specific Wi-Fi access points.
Are you having trouble with a particular HotSpot? Have you tried a different HotSpot?
Access to HotSpots is also authenticated through the modem using the password. If there is an issue, restarting the modem and resetting the password will usually resolve most issues.