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Why does my download speed keep falling to about 5 mbs

BillF49BillF49 Posts: 1 Newcomer
edited November 8 in Connectivity Oct 12, 2022

Over the past few days (since Saturday) I have experienced several episodes where by download speed drops from 300-350 mbs to about 5 mbs.. It stays like this for various periods of time before coming back to "normal." I've reset the modem and checked my routers which are all working fine. This is getting annoying since I pay a premium for the faster download speed.

Replies

  • James_MJames_M Posts: 3,772 ADMIN
    edited October 13 Oct 12, 2022

    Hi & welcome!

    Sorry for any service issues. What other troubleshooting have you tried already?

  • KenFKenF Posts: 1 Newcomer
    Oct 12, 2022

    We are also seeing this issue. Typically more often in the evenings in the past week. My download rate is typically very good, then will drop to almost nothing for a few minutes off and on through the evening. By morning, it seems to be back to normal.

    This only started happening this past week, as before that we typically had consistent download rates.

    I have checked my router/firmway, reset the cable modem, etc to no avail.

  • HT_GreenfieldHT_Greenfield Posts: 138 Contributor
    Oct 13, 2022

    Unless you’ve mis-spoken @BillF49 , i believe it’s probably because you’re running multiple routers on the same LAN. I’d test the LAN with just the de facto main router without any additional ones. You can build out your LAN with external Ethernet switches &/or wireless AP’s. You can turn additional wireless routers into AP’s by putting them in AP (non-router) mode. 

This discussion has been closed.