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"MAILBOX NOT ACCEPTING ANY MESSAGES AT THIS TIME" (GREENSBORO)

CableAlanCableAlan Posts: 14 Participant
edited November 15 in Spectrum Mobile Oct 14, 2022

Beginning today folks who call us are getting the above message.


Also today cannot access VM Messages on Spectrum website...


Any help would be welcome, thanks.

Replies

  • Paul_BPaul_B Posts: 575 Moderator
    Oct 14, 2022

    Hello @CableAlan

    I am sorry to hear you're having issues with your voicemail. Do you currently have any messages stored in your mailbox? It almost sounds like the mailbox may be full and needs to be cleared out. If not, please reply here and we can look into this further for you.

    Paul_B

  • CableAlanCableAlan Posts: 14 Participant
    edited October 14 Oct 14, 2022

    Hi Paul,

    No, mailbox is not full (last time we were able to check.)

    (And would a full mailbox prevent Spectrum.net from displaying any Messages? - Here's a shot of what we're seeing the past day at Spectrum.net:


    Thanks.

  • William_MWilliam_M Posts: 442 Moderator
    Oct 15, 2022

    Can you check your voicemail by dialing *98? If it is full try deleting some. I also recommend rebooting your modem by removing the power cord for 30 seconds before plugging it back in.

    If the issue persists, will you please try clearing your web browsers cookies and cache, or test from a different web browser and/or device?

This discussion has been closed.