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Certain Channels Freeze on All TVs

mrd208mrd208 Posts: 1 Newcomer
edited November 2022 in Channels & Programming Oct 16, 2022

Certain channels (most noticeable on TBS, ESPN, NBC at the moment) are freezing randomly and somewhat frequently. It happens on all four of our TVs that have DVR receivers. We have reset them multiple times and that has not resolved the issue.

Best Answer

  • SatchSatch Posts: 4,861 Contributor
    Oct 17, 2022 Answer ✓

    Hello @mrd208,

    Welcome to the forum! Multiple channels freezing on multiple boxes in the home most likely indicate a signal or line problem. You need to contact Spectrum for a signal and drop line test. Box swaps won't solve this, and will only provide a temporary solution, lasting for hours to days til this happens again. You need a tech visit to check your lines, signals, and wiring. Avoid rebooting equipment for several hours to avoid a reset of signal errors. Than tune to ESPN, TBS, and NBC, so that the tech can take a reading of these channels when he is there.

    Satch

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